Privacy Policy

Last Updated: [1/1/2024]

Welcome to Orange Shop BD. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://orangeshopbd.com/, including any other media form, media channel, mobile website, or mobile application related or connected to our site.

If you have any questions or concerns about our policy, or our practices with regard to your personal information, please contact us at [email protected].

By using our website, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

We may collect and store certain information from you to better serve your needs. This includes:

Personal Information

  • Contact Details: Your name, email address, phone number, and shipping address when you place an order, sign up for our newsletter, or reach out for support.
  • Account Details: If you create an account with us, we store your login credentials (username and password).

Non-Personal Information

  • Device and Usage Information: We may collect information about the devices you use to access our website, including IP address, browser type, device type, operating system, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor user behavior on our site, store information, and provide a better browsing experience. You may set your browser to refuse cookies, but this may limit your use of some site features.

2. How We Use Your Information

We may use the collected information in the following ways:

  • To Process Transactions: To fulfill your orders, process payments, and arrange for shipping and delivery.
  • To Improve Our Products and Services: We analyze usage data to understand customer preferences and enhance our product offerings and user experience.
  • To Send Marketing Communications: If you have subscribed to our newsletter, we may use your email address to send updates, promotions, and news related to our products.
  • For Customer Support: To respond to inquiries, requests, and provide customer support.
  • To Comply with Legal Obligations: We may use your information as required by law or to protect the security and integrity of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third parties to operate our business, such as:

  • Payment Processors: To securely process transactions.
  • Shipping and Fulfillment Partners: To handle the packaging and shipping of orders.
  • Analytics Providers: To help us analyze usage trends and improve our website.
  • Legal Authorities: If required by law or in response to legal requests.

4. Security of Your Information

We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security. We encourage you to use secure connections and manage your personal information responsibly.

5. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Access and Correction: You may request access to, correction of, or deletion of your personal information.
  • Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions in any marketing email we send you.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us [email protected].

6. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The “Last Updated” date at the top indicates the most recent revision.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Orange Shop BD
Email:[email protected]

Phone: +8801896311220
Address: Farmgate Dhaka 1215